Hotel Merkur - Czech Leading Hotels

The Front Desk agent during check out, Anel, was extremely nice! I also enjoyed the breakfast, the staff was kind and helpful. It was very quiet and peaceful even at the end of it. A shout out to the housekeeping crew as well!

We liked everything. The room was very clean, the bathroom was very clean. The welcoming was very good. Anel the receptionist was extraordinary , she helped us a lot . She was very kind and her smile made us everyday beautiful. She was very helpfull and willing to give us informations and answer every question.

Great location, close to the Old Town. Clean room and very helpful staff: Adil and Arina answered to all our questions about city tours, transportation or accomodation. Also free parking was a plus.

The room was very clean and the staff was very friendly and helpful, the hotel location is excellent, close to attractions as well as to the metro station and many public transportation stations, I enjoyed my stay there and recommend it very much.

It was easy to access the hotel by car and the parking was very close. We could easily get out of the city on our day trips to Karlovy Vary, Pilsen and Cesky Krumlov and fir our Prague days we could walk to the centre in about 20 minutes and be surrounded by people. We did not take breakfast as we usually just have coffee and for us Canaduans, the McDonald's a block away offered the biggest "Americano" sized coffee and easy English touchscreen. All front desk staff were very friendly and helpful. We noticed that the hotel is not wheelchair accessible as there were 3 steps to get to the elevator and no ramp. The hotel has a small gated parking lot, but it was usually full and you better be an excellent driver in very tight spaces. There was also a monitored shared parking area just in of the hotel that we parked at nightly which turned out to be ok. The room had a safe but no instructions on how to use it so we had to call front desk, unfortunately the phone in our room did not work. Did not really need it. Our room was very quiet. the toilet was separate from the shower/tub room. There was a mini bar as well. The channels on T.V. had only 2 english speaking languages fir anyone who needs to fall asleep to the T.V. All in all a good hotel for our needs. Not luxurious but friendly, clean, and good location for both exploring Prague and day tripping. P.S. it takes about 20 minutes to exit Prague from the hotel if going to Pilsen, Karlovy Vary or Cseke Krumlov. Lots of traffic lights and speed limits are enforced with lots of radar. Almost no one drove above the 50 km/h speed limit in the city.